Privacy policy

Last updated: 14 November 2026
Website and game brand: Pickleball: Court Rivals
Tax identification number (NIF): 22755727X
Address for correspondence: Doctor Ferran 2, 5D, 48980 Santurtzi, Spain
Privacy and support: support@pickleballcourtrivals.com
General enquiries: contact@pickleballcourtrivals.com

Website and launch list

This notice covers pickleballcourtrivals.com, our launch email list, support enquiries, and the game data practices described below. The website and launch list are intended for people aged 16 and older.

When you browse, Cloudflare processes technical request information such as your IP address, browser information, requested URL, and request time to deliver and protect the site. The site does not include advertising pixels or audience analytics. Fonts and game images are served with the site rather than loaded from a third-party font or media network.

If you choose to open the launch signup form, it is provided by Brevo. Brevo receives your connection information and the email address and consent you submit. You must confirm your email before joining the marketing list. We use the list for the Court Rivals launch announcement and occasional game updates. Signing up does not create a game account, reserve access, or require a purchase.

Our legal basis for launch marketing is your consent. You can withdraw it at any time through the unsubscribe link in a marketing email, or by emailing support. Withdrawal does not affect processing that was lawful before withdrawal. We do not sell the launch email list or give it to unrelated businesses for their own marketing.

Brevo manages subscription and confirmation records, delivery information, and suppression information needed to respect unsubscribes. We keep the launch list while providing the updates you requested, until you unsubscribe or request erasure. We may retain limited consent or suppression records where necessary to demonstrate consent, resolve a dispute, or ensure we do not contact you again. If the game project ends, we will stop using its list for marketing and review it for deletion.

Support and contact messages

When you email us, we receive your email address, the content you choose to send, and any attachments. We use these to respond, resolve the issue, and keep an appropriate record of the request. Do not send passwords, payment-card details, or unnecessary sensitive information.

The applicable legal bases are taking requested steps or providing a service, our legitimate interests in handling enquiries and securing the game, and any relevant legal obligation. We retain support correspondence only while needed for the request, follow-up, an applicable dispute, or a legal obligation.

Website providers and international processing

Cloudflare hosts and protects the website. Brevo provides the launch form, stores the subscription list, and delivers subscription and marketing emails. Our email service processes messages you send us. These providers may process personal data outside Spain or the European Economic Area. Where required, applicable safeguards include European Commission adequacy decisions or standard contractual clauses. Contact us for information about safeguards relevant to your data.

Read the Cloudflare privacy policy, Brevo privacy policy, and our cookie policy. The game uses additional providers described below.

Your privacy rights

Subject to applicable law, you may request access, correction, erasure, restriction, portability, or object to processing. You may withdraw marketing consent at any time. We may need to verify ownership before acting. Contact support@pickleballcourtrivals.com. We will respond within the applicable legal deadline, normally one month for requests under the GDPR, and explain any permitted extension.

You may complain to the Spanish Data Protection Agency (AEPD) or your local supervisory authority. If you believe a person under 16 has submitted data to our launch list, contact us so we can review and remove it. We do not use launch-list data for automated decisions with legal or similarly significant effects.

Game privacy

Notice version: 14 November 2026
Pickleball: Court Rivals is currently in development. Ads and purchases are disabled in the normal development build. The sections below describe those optional features when they are made available.
Brand: Pickleball: Court Rivals
Privacy contact: support@pickleballcourtrivals.com

Your player and progress

Pickleball: Court Rivals uses an account identifier to save your player, connect you to online services and keep your progress consistent across sessions. We store your chosen player name, character and equipment selections, inventory, currencies, bags, trophies, match results, league standing, challenges and seasonal rewards. Some settings and recovery information are also stored on your device.

The game asks for an age group before opening online player services. The group is stored on the device independently of player accounts; this flow does not store a birth date or upload the declaration to Unity player records. Age groups control access and whether the game starts advertising services. When ads are enabled for eligible players, the game sends Google the applicable teen or unspecified age-treatment signal.

You can choose to link your player with Apple or Google for account recovery. The provider and Unity Authentication process sign-in identifiers and tokens to verify that you control the linked account. We do not receive your Apple or Google password. Removing the app alone does not delete saved server progress.

Online play exchanges account identifiers, matchmaking and connection details, player inputs, court state, scores and match evidence. These records help run matches, reconnect players, settle rewards and detect inconsistent results. Other participants receive the information needed to play the match.

Your player name, selected character, level and other profile information shown in the game can be visible to opponents, friends and players viewing league tables. Friend requests, relationships, blocks, invitations and presence are processed to provide the social features you use. The game does not upload your phone's address book to find friends.

Optional rewarded ads

When advertising is enabled, you may choose to watch a video for a stated game reward. Google AdMob and its disclosed advertising partners may process device and advertising identifiers, IP addresses, approximate location inferred from IP, app and ad interactions, performance information and diagnostics to serve, measure and protect advertising. Availability and permitted processing depend on your device settings, region and privacy choices.

To verify a reward, Google sends a signed record containing the ad unit, transaction, time and reward metadata, together with a random intent identifier, game player identifier and derived account hash. Our Cloudflare callback bridge verifies and forwards this record to Unity. Unity checks the saved reward intent before updating your wallet. We do not put your Apple or Google credentials in the ad callback. A derived account hash still relates to a player and is not treated as anonymous information.

Where required, the game shows Google's consent form and provides Club → Privacy → Manage privacy choices to change your choices. Device advertising settings may provide additional controls. Choosing not to watch a rewarded ad does not prevent ordinary play; an ad reward is available only when its stated requirements are met. Consent withdrawal does not undo processing that was lawful before withdrawal.

Purchases

When purchases are enabled, Apple or Google handles checkout and payment details. We process product identifiers, transaction identifiers or purchase tokens, verification results and the corresponding account and inventory grants to deliver purchases, restore eligible entitlements and prevent duplicate credit. We do not collect your full payment card number. Store operators handle their own payment, refund and account records under their policies.

We use RevenueCat to connect the game to the stores, validate transactions and recover purchase history. RevenueCat receives an opaque identifier derived for your game account, product and transaction identifiers, store receipts or purchase tokens, purchase times and status, and technical information needed by its SDK, such as device type and operating system. The derived identifier still relates to your player; it is not anonymous. The game does not send your Apple or Google password to RevenueCat. Our Unity server checks the verified purchase against the game account and records its inventory grant once.

Services that process information

We use Unity Gaming Services for authentication, saved progress, server game logic, live configuration, friends and leagues; Photon for multiplayer connections and match traffic; Google AdMob and UMP for advertising and privacy choices; and Cloudflare for the signed reward callback bridge. Cloudflare also hosts the public privacy pages, forwards deletion-status checks using a random completion reference, and schedules server maintenance. The status reference is separate from the game player ID. Apple and Google also process information when you choose their sign-in or store services. RevenueCat processes purchase validation and recovery information as described above. It does not operate the game's wallet or decide match rewards. Providers receive technical connection information, such as IP addresses, when your device or our services communicate with them.

These services may process information outside your country, including outside the European Economic Area. Their published privacy notices and data-processing terms explain their international processing and safeguards, which can include standard contractual clauses and adequacy arrangements where applicable. You can contact us for information about the arrangements relevant to your game data and how to obtain a copy of applicable safeguards.

Provider information:

Why we process information

We process account, progress, match, social and purchase information to provide the game services you request. Where European data-protection law applies, our bases are performing the contract for those services; our legitimate interests in account security, fair play, reliable reward and purchase delivery and resolving support requests; and complying with applicable legal obligations. Where consent is required for advertising or device access, that processing depends on your consent. We do not use game scores to make decisions about employment, credit or other services outside the game.

Retention and deletion

We retain account and progress records while providing your player account. Deleting the app or unlinking a sign-in provider does not by itself erase those records. Transaction and security records may need separate retention for purchase disputes, duplicate reward prevention or legal obligations.

Account and progress data are kept while the account is retained for the game. The current development service does not automatically expire inactive accounts or apply a fixed expiry to match, league and verification records. Retention is reviewed when an account or data request is handled. The criteria are whether a record is still needed to provide or recover progress, settle or correct a match, prevent duplicate rewards or purchases, resolve an open dispute, protect accounts or meet an applicable legal obligation. Support records are handled according to the request, any resulting dispute and applicable obligations. Copies held by providers or in backups can require separate processing. We will explain any information retained after a deletion request and the reason for it.

You can contact support@pickleballcourtrivals.com to request access, correction or deletion. We may need to verify control of the relevant game account before acting. The development game also provides Club → Privacy → Player data & privacy support to submit an authenticated access or deletion request. Cancellation is available only before processing starts. We save the request type, account identifier, random reference, request times and status while it is handled. Submitting a request does not immediately delete an account or deliver a data export. Optional email support opens a draft containing the player ID and confirmed reference for you to review before sending.

When you request access, the game may also prepare a private copy of your game friend relationships and available own-presence information for review. This is a snapshot at its stated time; it does not include other players' private profiles or establish that your complete request has been fulfilled.

Authenticated in-game deletion runs automatically. It suspends sign-in, waits for existing sessions and matches to expire, and removes the Unity identity, owned game records and files, friend relationships and the game's RevenueCat customer records and aliases. Shared match and league records remove the deleted player's identity while preserving other players' valid results. A captured Apple authorization is revoked; older links without a recoverable token receive instructions for manual removal in Apple settings. The app checks completion without a game login and removes the saved player's local data when reopened. Provider outages or failed checks keep the request pending for retry. A completion record without the player ID expires after 90 days. Copies you saved outside the game, independent provider logs, store transaction records, support emails and backups can require separate handling. Account deletion does not cancel store subscriptions or request a refund.

Data-copy preparation and email requests use developer handling. When a copy is ready, the game can download and share it. You can use the privacy email without reinstalling the game. We verify control of the relevant account, review the records and providers involved, and respond about the requested action and any applicable retention. The account-deletion page explains how to start a request.

Your rights

Depending on your location, you may have rights to access, correct, delete or receive a copy of your personal information, restrict or object to processing, and withdraw consent. You may also complain to your local data protection authority. Contact the privacy address above to exercise applicable rights. Advertising choices provided in the game and by your device remain available where required.

Children and updates

Pickleball: Court Rivals is intended for people aged 16 and older. We ask you to declare an age group before opening online game services. Players who select an under-16 group cannot continue. This is self-declaration, not verification of your identity or age. The game does not offer a parental-consent route for under-16 players.

When ads are enabled, eligible players aged 16–17 receive Google's teen ad-treatment flag. An age declaration does not replace the advertising privacy choices described above.

We will update this notice when the game's data practices change and provide additional notice or choices where required. The notice version identifies the current published text.